The Western Australian government has confirmed it will review a new booking system for campsites along the World Heritage-listed Ningaloo Coast after it repeatedly crashed shortly after going live.
The system, designed to provide fairer access to the region’s popular campsites, struggled under high demand, leaving users frustrated. Previously, bookings for each site opened daily at midnight for a six-month period. The revamped system changed this approach, releasing spots at 10am on the first Tuesday of each month for the same duration.
The trial affects campsites managed by the WA Department of Biodiversity, Conservation and Attractions (DBCA), including those in Cape Range National Park, Nyinggulu National Park, and the Nyinggulu Coastal Reserves.
A DBCA spokesperson said the department would work to refine the new system to improve reliability and ensure equitable access for all visitors.
Despite the initial technical difficulties, the updated booking model aims to reduce the stress and frustration often experienced by campers trying to secure a spot along the Ningaloo Coast, renowned for its pristine beaches, coral reefs, and unique wildlife.
The government remains committed to providing a fair and efficient booking process while protecting the fragile coastal environment that draws visitors from across Australia and around the world.